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Frequently asked questions

Rent splitting, role handover, payments and data. If something is missing, ask us directly.

Can two or three people share one flat’s rent?

Yes. Split a flat’s rent equally or set a custom amount per resident. The shares have to add up to the flat’s total before you can save, so nothing quietly goes missing.

What happens when a moderator moves out?

They pick a replacement from the residents in that flat. The handover needs an OTP from the current moderator and an acceptance from the new one. The owner is notified, and the last change can be rolled back within seven days.

Do residents need the app to pay?

No. A resident can pay by bKash or bank transfer and upload the proof; the moderator confirms it and a receipt is generated. Online payment through the gateway is available on Pro.

Who can see a resident’s payment history?

The resident, their flat moderator, and the building owner. Other residents never see anyone else’s dues.

Does the guard need a smartphone?

Any phone with a browser works. The gate screen is built for one thumb and slow connections, and it stays usable on a 3G signal.

Is the data stored in Bangladesh?

Data sits in the Singapore region today, encrypted in transit and at rest, with daily backups. A local region is on the roadmap for buildings that need it.

Still stuck? Send us your question and we will answer it here.